Signed in as:
filler@godaddy.com
FACILITATED WORKSHOPS - ONE DAY
Ideation Session
Insightful and Energizing sessions to talk about and prepare for the future. Linked to a strategic goal, I work with Teams to capture opinions, bring clarity, and craft tangible next steps to deliver important outcomes. Fun, Challenging, and Action-oriented.
Issue Resolution Session
Considered and Supportive sessions to face a difficult situation within or across Teams. Results are falling short, and the path forward is not defined. The issue is felt but the wheels are spinning and time is marching on. A plan is needed and an outside perspective is what it takes. Empathetic, Balanced, and Solution-oriented,
TEAM DEVELOPMENT - TWO DAYS
Putting the CCCR Execution Framework Into Action
Two days of staff development to elevate their thinking and capabilities to execute strategic priorities. Interactive, Thought-Provoking, with a career-long Impact on how to lead teams to achieve results. Delivered by Mark, a fluently-bilingual, high-energy executive with three decades of insight. Having started as an inside-sales agent and working his way up to the C-Suite, he has a profound understanding of what it takes to go from Strategy to Results at all levels of an organization. Learn a lot, Laugh a lot, and leave equipped with knowledge that will shape how you see business for years to come.
Rapid Readiness Review - THREE DAYS
An insightful assessment of organizational readiness to achieve outcomes
A fast-paced, 3-day review designed to maximize efficiency and impact. Assesses a company's likelihood to achieve outcomes. A proven proprietary model explores multiple disciplines and topics. Provides an executive view on strengths and impediments to success. You get an easy-to-absorb and actionable report of key changes to implement.
There's also an option to connect monthly as you move into action mode to ensure things get done.
PLANNING, EXECUTION, OR INTERVENTION - DURATION WILL VARY
Implementation Readiness
Implementation Readiness
Implementation Readiness
Plans have been rolled out yet questions remain. Interpretation of priorities varies and gaps are emerging.
This option focuses on a full review of strategic, operating, department and project plans to identify opportunities to align.
Team Readiness
Implementation Readiness
Implementation Readiness
The team is in place, big expectations have been set for the future. For some reason, there is a lot of resistance.
This option delves into understanding where the team's at and prepare the groundwork to deliver change.
Process Improvement
Implementation Readiness
Digital Transformation
The business has grown. More staff have come on board. Things should be great, yet it's harder to get things done.
This offering identifies key friction points and implements improvements to streamline or redistribute important tasks.
Digital Transformation
Analytics and Reporting
Digital Transformation
Customers are evolving. Staff are advocating to do things differently. Costs are increasing. Existing software is a patchwork. And AI is top of mind for everyone.
This option validates business needs, identifies opportunities, assesses options and risks, and ensures implementation and user adoption.
Customer Experience
Analytics and Reporting
Analytics and Reporting
Customers can connect online, in-person, over the phone. Their experience is mixed. More new customers are needed because others don't return. Combined efforts aren't yielding results.
I collaborate to define the customer lifecycle, service delivery principles; Co-design and deliver a model to win customers over.
Analytics and Reporting
Analytics and Reporting
Analytics and Reporting
There is not enough data. There is too much data. Opinions over facts. Reports have mistakes in them. A clear picture of performance and action steps are difficult to come by.
With this offer, I explore existing data sources and reports, recommend changes and work with the team to enhance analytics capabilities.
REACH OUT
I deliver Targeted Solutions, Comprehensive Business Transformation, and Team Support.
nQuisit Management
Hours
Open today | 09:00 a.m. – 05:00 p.m. |
